Thorntons in Lexington, KY Open now

Reviews about Thorntons

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  February 14, 2020, by Olga Stover
  A very impolite seller, told us to buy cigarettes elsewhere, because I did not have an identity card, but it was with my husband, we are more than 40 years old. My husband tried to explain to the seller that she was not correct with me, it is unacceptable, I did not rude to her, I tried to ask why they can not sell cigarettes to my husband who is 48 years old, to which I heard the seller's displeasure, she was very angry. A few days later I went to the store and bought water, there were a lot of people in the hall, this woman (seller) went into the hall and pointed at me, showed that I did not need to be serviced, why? what I did wrong, my husband just defended me from attacking an incorrect seller. And the other man's salesman told me to leave the store, what did I do? Why sellers behave very arrogantly with customers? Such people should not work in store, this is unacceptable, administrators need to have a strict selection of sellers. I'm very unhappy.
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  April 26, 2019, by Ricky Alcorn
  Rude female staff.. Very lazy and never a thank you or have a nice day. I witnessesd staff gossiping about customer while customer was at the counter.. I will not go back. They need to ID...
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  February 04, 2019, by E noneya
  AVOID THIS PLACE! The staff are exceptionally rude, probably because they deal with the ghetto trash that frequents this place. I am 38 and because my license was 1 DAY expired, she almost didn't sell me cigarettes. When I reminded her of the fact that I've spent a significant amount of money there over the years, she held up her finger and said "One. Time." After I don't even know how cigarettes I've bought there....and snacks and drinks and gas. I will take my business else where as I was treated with major disrespect.