Ashley HomeStore in Lexington, KY Open now

Reviews about Ashley HomeStore

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  August 28, 2020, by Leslie Gibson
  We stopped by the Lexington location to look at sectionals but fell in love with a sofa, love seat and recliner combination slightly out of our budget. Pam worked her magic and got us a deal we could all be happy with! It helps that they were having a great veterinary day sale! Pam was not pushy at all and we really enjoyed working with her. We will definitely come back here when we are furnishing our forever home!!
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  September 04, 2019, by Deb K
  HORRIBLE experience. Was promised a replacement media cabinet for one I received that was a different color than the one in the showroom. I had gone to great lengths to verify the color, taking a shelf home from floor model to see if it matched my furniture at home and it did. The unit I received was much, much darker than floor model. I called and was told they would deliver a new unit over a month ago. Never received a call and have gotten no response by this manager to multiple phone calls over the last month. I was told today by a different manager that the color looks fine to him and no need to replace it! No apologies or desire to look into the whole situation. I have never received a phone call back from original manager or the salesperson after leaving multiple messages. I never post reviews online but this was so bad I couldn’t let it go. Will NEVER do business there again!!
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  January 07, 2019, by Jennifer Grimes
  Great experience. I went into the store to look at dining room tables, and ended up getting a dining room set and bedroom set. Such a great deal that day, I couldn't pass it up. My sales person was super sweet and not pushy at all. Ashley is my new furniture store.